Privacy notice
This page explains what information may be collected when you request a quote or book a journey through Canterbury Airport Transfers & Travel.
What this notice covers
This notice explains how Canterbury Airport Transfers & Travel handles personal information sent through this website, by email, by WhatsApp or during the booking process.
It is written in plain English so customers can understand what information may be collected before or during a booking.
Information we may collect
- Name, phone number and email address.
- Pick-up and drop-off locations, dates, times, flight details and booking notes.
- Messages you send when asking for a quote, changing a booking or requesting support.
- Basic technical and security information such as IP address, browser details and timestamps when forms are submitted or the site is accessed.
How we use your information
- To respond to quote requests and booking enquiries.
- To confirm bookings, contact you about changes and help coordinate airport collections.
- To keep booking, payment and communication records for business administration, fraud prevention and customer support.
- To maintain the security and reliable operation of the website and admin tools.
Sharing and storage
Your information is only shared when reasonably necessary to operate the service, for example with payment, email or hosting providers, or if disclosure is required by law.
Booking and operational records may be kept on secure systems for as long as reasonably necessary for customer service, accounting, security and legal obligations.
Your choices
You can contact us to ask about the personal information held for your booking, or to request that inaccurate details are corrected.
For privacy questions, please email info@canterburyairporttravel.co.uk or call 07343 050184.